It is absolutely baffling that people don’t realize that people are the product. I’ve had some folks tell me that they understand and “don’t care” because the service is “free” or whatever, but then they get angry and freaked out when the platform knows exactly what they’re thinking, or at least seems to know.
There’s definitely a deficit in understanding and education on what corporate social media really does.
It is absolutely baffling that people don’t realize that people are the product. I’ve had some folks tell me that they understand and “don’t care” because the service is “free” or whatever, but then they get angry and freaked out when the platform knows exactly what they’re thinking, or at least seems to know.
There’s definitely a deficit in understanding and education on what corporate social media really does.